If you wish to return your item(s), you can do so as long as the security seal is intact. Once the security seal has been opened and/or tampered with, we will not offer any refunds even if you have already returned the product(s).

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email to request a refund and we will assign you a tracking #.

2. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they are opened. These include pearls, flakes, powders or mixed paints

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


If you wish to exchange your product for a different colour please use the Contact Us page to discuss your requirement, return postage costs can not be refunded

For more details on our Refund/Return Policy, Payment Policy, Privacy Policy, please read here.